At Kalara, customer satisfaction is important to us. However, due to the nature of our products (especially customized and hand-painted items), our return and refund process varies for ready-made and custom-made products.
We currently ship across India. International shipping will be available soon—stay tuned!
Each Kalara piece is made with intention. Please allow:
Made-to-order & customized items: 7–10 business days for production
Ready-to-ship items: Dispatched within 2–3 business days
Delivery time: 3–7 business days after dispatch, depending on your location
You’ll receive a tracking link via email/SMS once your order is shipped.
India: Free shipping on all prepaid orders
COD orders: Additional ₹50
Express delivery: Available at checkout (extra charges apply)
Your order will arrive in eco-conscious, Kalara-branded packaging — because we care about your experience and the planet.
For any questions related to returns, refunds, or exchanges:
Kalara
Email: support@kalara.co.in
Website: https://www.kalara.co.in
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